Consulting Services

Consulting Service

OUR CONSULTING SOLUTIONS

Here at Mil & West Agencies, we offer unique solutions that generate extraordinary business results. By moving beyond outdated and inflexible consulting strategies, we provide critical insights and practical solutions. We value creative solutions over rigid structure. With a growing team of diverse, experienced and values-driven experts, our listen-first philosophy provides companies of every size and industry with effective solutions that align with their culture and objectives.

Strategy Development

OUR CONSULTING STRATEGY

Our pragmatic approach to effective strategic planning is grounded in working closely alongside your team to identify and articulate an actionable and focused plan. We partner with your people to understand existing strengths, goals, challenges, and culture. Armed with a complete picture of your organization, we lead the team through a practical strategic planning process to identify high level objectives, the initiatives or projects needed to achieve them, and the success metrics required to track and measure progress. 

This collaborative approach results in consensus among your team, building the critical motivation and engagement necessary to implement the plan. We don’t create large binders that sit on a shelf. We focus on actionable outputs that can lead your organization forward.or projects needed to achieve them, and the success metrics required to track and measure progress. This collaborative approach results in consensus among your team, building the critical motivation and engagement necessary to implement the plan. We don’t create large binders that sit on a shelf. We focus on actionable outputs that can lead your organization forward.

CONSULTING EXECUTION

Program & Project Leadership

We lead programs and projects to successful completion by applying our experience and tailoring our approach to your organization’s situation and environment – regardless of size, complexity, regulation, or maturity. We fundamentally measure our success from your perspective, as we firmly believe that project management must always be focused on serving the organization. We work hard to integrate with stakeholders, work teams, and everyone involved to ensure the right elements are implemented at the right scale for every initiative. Relationships and communication are as important as project plans and methodologies. Our team members work with you, not consult to you

Project Scoping & Planning

Our consultants help you both sort through the
organizational noise and define the boundaries
of the work while creating plans focused on
achieving your critical objectives. We listen
and ask questions to understand your vision,
objectives and challenges. It’s about framing how
to get the work done while acknowledging your
business constraints.

Our team has a breadth and depth of experience
in scoping and planning projects to establish
the right framework to launch and manage the
work

Business & System Analysts

From eliciting and documenting business or technical requirements to developing process or systems maps, our Business and Systems Analysts provide key data to inform critical evidence-based decision making. They understand how the different parts of a company come together as a whole and how the various pieces work and support each other. Our Business and Systems Analysts work as a trusted extension to your team, but are not afraid to bring an independent perspective to the challenges they tackle. They bring more than standard analysis by becoming strategic partners and adding value where it’s most needed.

Testing & Quality Management

At Mil & West Agencies; Testing and Quality Management services are defined by a comprehensive approach to validating and documenting the key changes in any business transformation effort. We create and execute clear plans to ensure all business  requirements are met and all changes fully validated prior to deploying anything into a production environment. Our approach is flexible by nature and we align our testing plans to the needs of your organization and to the individual effort we are supporting.

 

Business Intelligence & Data Analytics

Organizations are constantly collecting data and have access to more of it than ever. Yet many aren’t using it to deliver true business value. We work closely with your teams to help them make the leap from simply collecting data and performing basic reporting to ultimately gaining valuable business insights. Our commitment to understanding your business challenges enables us to transform data into meaningful information, which we deliver in rich, interactive dashboards.

Interim Leadership

Whether plugging a skills gap or covering an open position during recruitment, it can be a challenge for organizations to find interim leadership that can add value, lead teams and fit in with peers. Our consultants know how to adapt to culture and norms, and gel with teams.

Operation & Process Improvement

Systematic and thoughtful examination of how work gets done in your organization can lead to meaningful improvements in both effectiveness and efficiency. However, achieving this goal when committed to existing ways of doing business can be challenging. We lead your team through a structured process to assess and improve operational and business processes, which can have a direct and positive impact on quality, reductions in waste, and greater employee satisfaction, ultimately resulting in higher value for your organization.

CONSULTING PEOPLE

Organizational Design

We connect your organization’s strategic business efforts with the structure and roles best suited to deliver on those commitments. We bring an approach and a mindset that helps you connect these areas to drive business value.

Change Management

In today’s rapidly-evolving business climate, organizations must find ways to support employees through these inevitable changes. From restructuring to software implementations to mergers, and everything in between, we partner with your team to make sure employees and partners understand, support and adopt the desired change.

Leadership Coaching

Effective coaching requires understanding context, expectations, and culture. We begin with a 360 assessment to gauge both your strengths and what is holding you back. We then take the output of the assessment and jointly create a plan that outlines a path forward. We meet regularly over a 3-6 month period to understand how things are going, talk through obstacles, and ensure progress. We ask you tough questions that help you to look at your situation in a different light, and we make suggestions or brainstorm solutions to guarantee that our joint plan is on track

Employee Management

We work alongside your team to determine an individualized approach to improving engagement and empowering employees to leverage their strengths. We also seek to uncover underlying opportunities for growth to sustain long-term results and support a vibrant workplace. An engaged culture will yield employees who are not only excited to come to work, but are also committed to contributing to the success of the organization as a whole.

CONSULTING TECHNOLOGY

Technical Program & Project Leadership

Working with our team, you will see measurable outcomes and a value-based strategy designed to successfully deliver the intended results. We believe that successfully delivering technical projects transcends simple ‘management’ but also includes change management, data-driven decision making, project dash-boarding and regular communications to stakeholders

System & Vendor Selection

Choosing where to invest in systems and vendor services are among the most important decisions an organization can face. Our team has years of collective experience matching business requirements within different industries to facilitate vendor partnerships. We can lead your team through the entire selection lifecycle using a data-driven strategy to maximize value and minimize risk during implementation.

IT Operations

Every IT organization wants to provide its internal customer base with high value, intuitive support and tools. We offer a cost-conscious and insightful approach that brings IT and business together. We are passionate about helping your team deliver high quality and innovative solutions across the technical operations environments.

Enterprise & Solution Architecture

Proper development of your technology strategy and solutions requires an objective approach coupled with business-focused technical insight. We offer Enterprise and Solution Architecture services to guide organizations through all phases of planning and execution. We believe that a business perspective is key in all technology decisions. A strong understanding of current with future states, as well as the path to transformation, are critical success factors.

Consulting Service

OUR CONSULTING SOLUTIONS

Here at Mil & West Agencies, we offer unique solutions that generate extraordinary business results. By moving beyond outdated and inflexible consulting strategies, we provide critical insights and practical solutions. We value creative solutions over rigid structure. With a growing team of diverse, experienced and values-driven experts, our listen-first philosophy provides companies of every size and industry with effective solutions that align with their culture and objectives.

Strategy Development

OUR CONSULTING STRATEGY

Our pragmatic approach to effective strategic planning is grounded in working closely alongside your team to identify and articulate an actionable and focused plan. We partner with your people to understand existing strengths, goals, challenges, and culture. Armed with a complete picture of your organization, we lead the team through a practical strategic planning process to identify high level objectives, the initiatives or projects needed to achieve them, and the success metrics required to track and measure progress. 

This collaborative approach results in consensus among your team, building the critical motivation and engagement necessary to implement the plan. We don’t create large binders that sit on a shelf. We focus on actionable outputs that can lead your organization forward.or projects needed to achieve them, and the success metrics required to track and measure progress. This collaborative approach results in consensus among your team, building the critical motivation and engagement necessary to implement the plan. We don’t create large binders that sit on a shelf. We focus on actionable outputs that can lead your organization forward.

CONSULTING EXECUTION

Program & Project Leadership

We lead programs and projects to successful completion by applying our experience and tailoring our approach to your organization’s situation and environment – regardless of size, complexity, regulation, or maturity. We fundamentally measure our success from your perspective, as we firmly believe that project management must always be focused on serving the organization. We work hard to integrate with stakeholders, work teams, and everyone involved to ensure the right elements are implemented at the right scale for every initiative. Relationships and communication are as important as project plans and methodologies. Our team members work with you, not consult to you

Project Scoping & Planning

Our consultants help you both sort through the
organizational noise and define the boundaries
of the work while creating plans focused on
achieving your critical objectives. We listen
and ask questions to understand your vision,
objectives and challenges. It’s about framing how
to get the work done while acknowledging your
business constraints.

Our team has a breadth and depth of experience
in scoping and planning projects to establish
the right framework to launch and manage the
work

Business & System Analysts

From eliciting and documenting business or technical requirements to developing process or systems maps, our Business and Systems Analysts provide key data to inform critical evidence-based decision making. They understand how the different parts of a company come together as a whole and how the various pieces work and support each other. Our Business and Systems Analysts work as a trusted extension to your team, but are not afraid to bring an independent perspective to the challenges they tackle. They bring more than standard analysis by becoming strategic partners and adding value where it’s most needed.

Testing & Quality Management

At Mil & West Agencies; Testing and Quality Management services are defined by a comprehensive approach to validating and documenting the key changes in any business transformation effort. We create and execute clear plans to ensure all business  requirements are met and all changes fully validated prior to deploying anything into a production environment. Our approach is flexible by nature and we align our testing plans to the needs of your organization and to the individual effort we are supporting.

 

Business Intelligence & Data Analytics

Organizations are constantly collecting data and have access to more of it than ever. Yet many aren’t using it to deliver true business value. We work closely with your teams to help them make the leap from simply collecting data and performing basic reporting to ultimately gaining valuable business insights. Our commitment to understanding your business challenges enables us to transform data into meaningful information, which we deliver in rich, interactive dashboards.

Interim Leadership

Whether plugging a skills gap or covering an open position during recruitment, it can be a challenge for organizations to find interim leadership that can add value, lead teams and fit in with peers. Our consultants know how to adapt to culture and norms, and gel with teams.

Operation & Process Improvement

Systematic and thoughtful examination of how work gets done in your organization can lead to meaningful improvements in both effectiveness and efficiency. However, achieving this goal when committed to existing ways of doing business can be challenging. We lead your team through a structured process to assess and improve operational and business processes, which can have a direct and positive impact on quality, reductions in waste, and greater employee satisfaction, ultimately resulting in higher value for your organization.

CONSULTING PEOPLE

Organizational Design

We connect your organization’s strategic business efforts with the structure and roles best suited to deliver on those commitments. We bring an approach and a mindset that helps you connect these areas to drive business value.

Change Management

In today’s rapidly-evolving business climate, organizations must find ways to support employees through these inevitable changes. From restructuring to software implementations to mergers, and everything in between, we partner with your team to make sure employees and partners understand, support and adopt the desired change.

Leadership Coaching

Effective coaching requires understanding context, expectations, and culture. We begin with a 360 assessment to gauge both your strengths and what is holding you back. We then take the output of the assessment and jointly create a plan that outlines a path forward. We meet regularly over a 3-6 month period to understand how things are going, talk through obstacles, and ensure progress. We ask you tough questions that help you to look at your situation in a different light, and we make suggestions or brainstorm solutions to guarantee that our joint plan is on track

Employee Management

We work alongside your team to determine an individualized approach to improving engagement and empowering employees to leverage their strengths. We also seek to uncover underlying opportunities for growth to sustain long-term results and support a vibrant workplace. An engaged culture will yield employees who are not only excited to come to work, but are also committed to contributing to the success of the organization as a whole.

CONSULTING TECHNOLOGY

Technical Program & Project Leadership

Working with our team, you will see measurable outcomes and a value-based strategy designed to successfully deliver the intended results. We believe that successfully delivering technical projects transcends simple ‘management’ but also includes change management, data-driven decision making, project dash-boarding and regular communications to stakeholders

System & Vendor Selection

Choosing where to invest in systems and vendor services are among the most important decisions an organization can face. Our team has years of collective experience matching business requirements within different industries to facilitate vendor partnerships. We can lead your team through the entire selection lifecycle using a data-driven strategy to maximize value and minimize risk during implementation.

IT Operations

Every IT organization wants to provide its internal customer base with high value, intuitive support and tools. We offer a cost-conscious and insightful approach that brings IT and business together. We are passionate about helping your team deliver high quality and innovative solutions across the technical operations environments.

Enterprise & Solution Architecture

Proper development of your technology strategy and solutions requires an objective approach coupled with business-focused technical insight. We offer Enterprise and Solution Architecture services to guide organizations through all phases of planning and execution. We believe that a business perspective is key in all technology decisions. A strong understanding of current with future states, as well as the path to transformation, are critical success factors.

Come and visit our offices or simply send us an email anytime you want. We are open to suggestions from our clients.

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